Stay current
Content, tools, and integrations stay up to date.
Care
Ongoing Support
Updates, fixes, technical cleanup, and continued improvements that keep your website or system useful after launch.
Most requests turn around in 1 – 3 business days: larger changes get scheduled with a date up front, and urgent breakage jumps the queue.
riverstonebuilders.com
Live
Custom homes. Lasting value.
Thoughtful design. Built to last.
Our workNext up
1Review estimate
2Add project photos
Why it matters
Keep what you built working well.
Support is useful when steady improvement makes more sense than another rebuild.Support is useful when the site needs to stay current, small issues need attention, or improvements make more sense over time than through another full rebuild.
Fix problems early
Small issues are addressed before they become bigger.
Improve when it matters
Changes are prioritized based on impact and timing.
What support can include
Steady care after launch.
CK Works client site
Live
Hearth & HomeProjectsAboutServicesJournalContact
Thoughtful spaces,
designed for living.
Last updatedToday, 9:42am
FormsAll working
TrackingActive
Mobile checksNo issues
Website care
Keep your site updated, secure, and working as it should.
UpdatesBackupsSecurity
Fixes and troubleshooting
Investigate issues and make corrections to get things back on track.
Bug fixesErrorsCorrections
Content and small improvements
Update content and make useful changes to keep things clear and effective.
Text & imagesPage tweaksRefinements
Performance and measurement checks
Check speed, tracking, and metrics to ensure things are performing well.
Speed testsUptimeCore Web Vitals
Common requests
What people actually ask for.
Update a service or team page
Add new information, refresh content, or update images and details.
Fix a mobile layout issue
Adjust spacing, stacking, or elements to improve the mobile experience.
Add a new form field or notification
Collect the right information and make sure the right people are notified.
Publish a project or announcement
Add a new case study, blog post, or announcement to your site.
Investigate a tracking problem
Check events, conversions, and dashboards so your data stays accurate.
Improve a slow or unclear section
Simplify navigation, improve speed, and make content easier to follow.
Flexible support
Support should remove uncertainty.
The goal is not to create unnecessary monthly work. Support is scoped to what the site actually needs.
- One-time fixesA single request, scoped and completed.
- Occasional updatesWork picked up as it comes up, with no set schedule.
- Ongoing careRegular attention when the site needs it consistently.
How requests are handled
A simple path from request to resolution.
Share the issue
Send a quick message with what you're seeing or need.
Review and prioritize
I review the request, confirm the scope, and outline next steps.
Complete and confirm
The work is completed and you receive a summary of what changed.
You receive a clear understanding of what is being changed, what it will require, and what happens next.
Support request
Update contact form confirmation messageSubmitted May 3, 2025 · via emailCompleted
ReceivedMay 3
In reviewMay 3
In progressMay 4
CompletedMay 4
Completed May 4, 2025
Confirmation message updated and tested on desktop and mobile. You can view the change on your site.
FAQ
A few useful questions.
Common questions about ongoing support, how requests work, and what to expect.
Often, yes. It depends on how the site or system is built and what access is available. The first step is a quick review to see what shape it is in and whether ongoing support makes sense, or a bit of cleanup comes first.
Planning a larger rebuild instead? View Web Design & Development
Where this connects
Ongoing Support
Need help keeping something current?
Share the website, system, or issue you're working with, and I'll help determine the most practical next step.